| HostHeaven.net
Network Operations Center resides in Houston, Texas. Our network has
such state of the art features as fiber optic networking, OC3
connections, bandwidth on demand ability, redundant UPS systems,
generator backup, VESPA detection systems, closed circuit monitoring of
all areas and entrances, card key access, 24 hour guard manned security,
redundant a/c systems, and fiber from 5 separate providers. (see below).
Our Servers
Extended Network
HostHeaven.net
recognizes that down time is not an option for your servers... a
substantial investment in hardware and facilities ensures you are up and
running on the web 24 hours a day, seven days a week.
Uninterruptible
Power System
To guard against
local power failures, our servers utilize two industrial-grade, three
phase Liebert UPS systems. These act as back-up batteries, maintaining
uninterrupted power in case of surges or power outages. With these
backup systems in place, we can keep our network up and running
indefinitely without relying on external power.
Force Filtered
Cooling
All web servers are
equipped with a positive pressure filtered-air system. Four large fans
pull filtered air into each server's protective case and the components
within are cooled by fans which circulate this purified air. This
constant introduction of clean air into the case creates a positive
pressure environment ensuring dust and particles remain outside of the
server.
Hot Swap Drives
The drives and drive
bays of all servers are constructed from high-grade aluminum, and rest
in shock mounted drive cages, which adds to the durability of the
hardware. Our drives proudly feature the lowest failure rate in the
industry.
Redundant Hot Swap
Power Supplies
Each server employs
dual-redundant hot swap power supplies. If a power supply were to fail,
the server would continue running with power from the alternate supply.
Meanwhile, alarms would alert a technician, who would quickly restore
redundancy. In the meantime, servers and client sites would experience
no downtime.
Industrial-Grade
Air Conditioners
HostHeaven.net NOC
has two Liebert ten ton industrial air conditioners, which condition our
computer rooms and operations center. Our computer room is kept at an
optimal temperature of 65 degrees fahrenheit.
Standby Servers
We keep spare servers
on-line of all CPU configurations. If a server were to experience a
hardware failure, we would turn a key, grab the handle on the drive,
pull it out, and insert it into an identical standby CPU. We would then
reboot the second machine and the server would be up and running again
in a matter of minutes.
Connected to
Multiple Backbones
Network Redundancy
Utilization of
intelligent end-user routing software called Border Gateway Protocol (BGP),
between Qwest, GC and GTE, who use the same protocol. BGP identifies
which path is the most efficient for each data packet and then routes
the packet to its destination on the fastest path. This increases the
speed at which web pages sent from our NOC arrive at their destination.
Raw Performance
Equals Low Latency/High Throughput
Too often providers
operate their networks at three to four times responsible capacity. As a
result, their corresponding transfer times reach over 300ms. HostHeaven.net
network daily average is 27% of its capacity, with midday peak spikes
reaching only 33% capacity. HostHeaven.net guarantees you will be
carried off our network in less than 80ms over a five minute average at
any time of day or night.
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